Legal services are provided in the United Kingdom by the Practices listed below. Their registered office is One Fleet Place, London EC4M 7WS, England where lists of their partners, directors and members are open for inspection:

• Dentons UK and Middle East LLP is a UK limited liability partnership with registration number OC322045. Authorised and regulated by the Solicitors Regulation Authority ID 447523. UK Value Added Tax (VAT) registration number: GB 100 1095 89.
• Dentons & Co is an English partnership comprising Dentons Middle East Partners LLP and Dentons Middle East Limited.
• Dentons Middle East Limited is an English limited company with registration number 02703073. It is wholly owned by Dentons UK and Middle East LLP.
• Fleet Trustees Limited is an English limited company with registration number 03286137. It is wholly owned by Dentons UK and Middle East LLP.
• Dentons UK and Middle East Overseas Services Limited is an English limited company with registration number 03391110. 

Dentons also has an association with an independent firm in London: Portrait Solicitors.

The Solicitors Regulation Authority (ID 447523) and the Law Society of Scotland authorises and regulates Dentons UK and Middle East LLP and the Practices it owns or controls. The Solicitors Standards and Regulations 2019 is available online at https://www.sra.org.uk/solicitors/standards-regulations/. Rules governing conduct issues occurring before 1 July 2007 are available at www.lawsociety.org.uk. The Solicitors’ Standards of Conduct for Scotland can be found at https://www.lawscot.org.uk/members/rules-and-guidance/rules-and-guidance/.

Dentons is committed to providing top quality services to its clients. If you are a client and have any concerns about the service you receive (including the bill) we ask that in the first instance you address your complaint to the partner with overall responsibility of your matter. A copy of our complaints handling procedure is available on request.

Referring complaints to the Legal Ombudsman or Scottish Legal Complaints Commission (SLCC) 

England & Wales: If you are not satisfied with how we have dealt with your complaint, you have the right to refer your complaint to the Legal Ombudsman. You can write to the Legal Ombudsman at PO Box 15870, Birmingham, B30 9EB, or contact the Ombudsman by email (enquiries@legalombudsman.org.uk) or phone (0300 555 0333). If you decide to refer your complaint to the Legal Ombudsman, you must make the referral within six months of your last contact with us. In the case of a bill, you may have the right to apply to the court for an assessment under Part III of the Solicitors Act 1974.

Scotland: You have a right to raise with the Scottish Legal Complaints Commission (SLCC) any concerns not dealt with to your satisfaction by the Firm’s internal complaints procedure. You can refer a matter to the SLCC online or in writing but you need to do so within twelve months of the date your matter completed or legal services ended. Full details are available from www.scottishlegalcomplaints.com or by writing to The Scottish Legal Complaints Commission, The Stamp Office, 10-14 Waterloo Place, Edinburgh, EH1 3EG. In addition, clients in Scotland who are unhappy with their bill have the right to have the file audited by the Auditor of Court in a process called Taxation.

Referring complaints to the Solicitors Regulation Authority (SRA) 

The Solicitors Regulation Authority can help you if you are concerned about the way in which we have delivered our services.

You can raise your concerns with the Solicitors Regulation Authority.

The providers of the compulsory professional indemnity insurance for the Practices owned (wholly or in part) or controlled (directly or indirectly) by Dentons UK and Middle East LLP are Beazley Group and others c/o Marsh Limited, Tower Place, Lower Thames Street, London EC3R 5BU.

Dentons records and stores emails sent to us or our Practices in keeping with our internal policies and procedures.

Consumer Contracts Regulations 2013: If you have instructed us as an individual to act for you in your personal capacity, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a fourteen day cooling-off period during which you may decide to cancel your contract with us. You may cancel your contract during the cancellation period by completing and sending to us the cancellation form. Please click here to download the form.

Supplier Chain Prompt Payment Plan Overview

Carbon Reduction Plan (CRP)