Customer information is becoming more and more important to retailers. Legitimate uses of customer information include responding to customer requests, improving customer experience, developing insights regarding purchasing behavior and trends, and providing real-time notifications to identifying and alert customers of vital product safety notifications on a timely basis. Still, news headlines confirm that privacy and cybersecurity can be challenging for retail companies — with threats emanating from hackers, regulators, and plaintiffs’ lawyers, among others.

During this session, Dentons’ Privacy and Cybersecurity team will help you navigate the changes ahead and gain critical insights into what the evolving privacy landscape means for retailers and their engagement with the data ecosystem. Discussion topics include data minimization, data privacy and loyalty programs, SMS/text messaging marketing, biometric and video tracking technologies, and an increased enforcement environment.

Speakers

• Allison J. Bender, Partner, Washington, DC
• Bruce H. Chiu, Shareholder, Pittsburgh
• Kyle W. Miller, Of Counsel, Louisville
• Peter Stockburger, Office Managing Partner, San Diego

CLE       

CLE credit for the live webinars is being sought in Arizona, California, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, New Jersey, New York, Pennsylvania, Texas, Utah and Virginia. Credit for all other states must be applied for and submitted by individual attendees. Compliance with each state's MCLE requirements is the sole responsibility of the attendee.

Dentons can only issue CLE credit for attendance during the live broadcast of the webinar. Credit for viewing a pre-recorded session is the responsibility of the individual.